Privacy Commitment

Data Collection Practices

We gather and manage various types of personal information.

How We Handle Your Data

We collect your personal information for specific purposes.

• Service Execution and Commitment to Quality:
  • Managing your vehicle rental reservations and agreements is a key aspect of our service. We verify your identity to confirm compliance with our rental criteria. Our team assists in streamlining the vehicle pickup and return processes. Additionally, we handle payment processing, including deposits and relevant charges, ensuring a seamless experience.
• Client Interaction for Service Fulfillment and Communication:
  • Sending you essential booking confirmations, updates, and rental details. Addressing your inquiries and delivering dedicated customer support. Informing you of any changes to our services or policies.
• Marketing Preferences and User Consent:
  • We send promotional communications, updates, and newsletters based on your consent or our legitimate interest. You can unsubscribe at any time.
• Service Enhancement for Customer Experience:
  • Assessing website interactions to enhance user experience and functionality. Conducting research to improve our fleet and service offerings.
• Legal Compliance and Responsibilities:
  • Adhering to all legal, regulatory, and tax obligations. Safeguarding against fraudulent activities while maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Sharing

Sharing Your Information Responsibly

• Service Partners: Third-party partners, including payment processors and IT support, assist us in delivering our services. They are contractually required to safeguard your information.

We do not share your personal information with third-party marketers.

Data Protection Measures

We employ effective technical and organizational safeguards to protect your personal data from unauthorized access, modification, disclosure, or destruction. This includes the use of encryption, strict access controls, secure servers, and routine security evaluations. Nonetheless, it is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Storage Policy

At Barnes, we retain your personal information only for as long as necessary to achieve the purposes for which it was collected. This includes complying with legal, accounting, and reporting obligations. The duration for which we keep information will depend on the specific type of data and the context in which it is processed.

Your Privacy Rights

Your data protection rights in the UK

• Accessing Your Information Rights: Request a copy of your personal data held by us.

For any inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Barnes values your privacy and employs cookies and similar technologies to optimize your browsing experience, analyze site traffic, and customize content to your preferences. You can adjust your cookie settings at any time through your browser options, ensuring you maintain control over your online experience with us.

Policy Changes

We may revise this Privacy Policy from time to time to align with our operational practices or legal obligations. Any updates will be reflected on this page with a new "Last Updated" date. We recommend checking this policy regularly to stay informed about how we protect your information.

Contact Barnes for Assistance

Contact Us Regarding Our Privacy Practices